If you are an Alpha or Master or Reseller customer and are trying to setup WHMCS you will need to do the following:
(1) Create Master and Reseller products in WHMCS as "Shared Hosting" product types. WHMCS will then treat them as standard cpanel accounts. WHMreseller will handle everything else.
(2) In WHMreseller the root user (Host) will need to set "Tools > Settings > Default Reseller Owner" to "Root/Alpha/Master ownership" so Alpha & Master resellers will correctly own their accounts.
These 2 steps should fully enable Alpha and Master resellers to automate everything via WHMCS. If you are still having issues you can test if ownership permissions are correct by logging into your Alpha/Master WHM control panel and looking at the standard WHM "Account Listing". If you don't see any of your Master or Standard resellers in the standard WHM account listing then ownerships are setup incorrectly. If everything is setup correctly you should see all your Master and Standard resellers listed.
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How To Make Reseller And Master Reseller Accounts Via WHMCS? Print
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